We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shopqkids@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Shop Q's Kids LLC will provide shipping labels to customers at no additional cost. There is no restocking fees for returns.

Shop Q's Kids will process refund in up to 60 days after we have received the unworn, unused, with tags and in its original packaging.

You can always contact us for any return question at shopqkids@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Once an order has been placed, there is no adjustments in added or removing any discount codes.
Unfortunately, we cannot accept returns on sale items or gift cards.

Shipping cost is calculated at checkout.

Shop Q’s Kids LLC use an outside vendor to ship all products to the Shop Q’s Kids website, email, phone, including all not limited to all products and services. We do not ship any products or services directly to customer, vendors, employees and including everyone using our website, email, phone including not limited to all products and services. Our outside vendors are located in different countries, states, cities, in the United States and outside of the United States including and not limited to anywhere in the world. Shop Q’s Kids do not deliver, mail, package all products and services. Our shipping times vary depending on customers, vendors, employees, website visitors location, product, service and vendor location, product and service. Our shipping times vary 7 days or more days depending on vendor, location, product. We are not responsible for any products being delivered or delayed in delivery. We are not responsible for issuing a refund due to and not limited to long delivery times and or delivered delays. Shipping address are protected and used only for the intended purpose of shipping products, goods and services. Shop Q's Kids customers, vendors, purchasers, including and not limited everyone address will be provided to our vendors for the only purpose to delivery products to customers. We value our vendors, customers, website visitors and all other users for our website and products services privacy and shipping concerns. Any concerns and request can be email to shopqkids@gmail.com. We will follow up to any email in 24-72 hours excluding weekends and holidays. Any shipping concerns will be direct to our vendors after the receipt of the email concern. Shop Q’s Kids LLC is not liable to replace, refund, exchange and product, good and services delivered by our vendors. Shop Q's Kids LLC is not responsible for any and or any harm products caused to customers or and anyone who purchase and or receives any products. We are not liable if our vendors do not respond back to our shipping concerns. We are not liable if the product, service, and good is damaged, destroyed, lost, or not in good condition. All products on Shop Q’s Kids LLC website are sold as is and is the consumer, customer, visitors, including not limited to anyone using and purchasing our website.

Shop Q's Kids LLC 

Shopqkids.com

Email: Shopqkids@gmail.com